Refund & Return Policy

At Amriya Store, customer satisfaction is very important to us. We aim to provide quality products and a smooth shopping experience. If for any reason you are not completely satisfied with your purchase, this policy explains the conditions under which returns and refunds may be requested.

Return Eligibility

To be eligible for a return, the following conditions must be met:

The return request must be made within 7 days of receiving the product
The item must be unused and in the same condition as received
The product must be in its original packaging
The item must not be damaged due to misuse or improper handling

Products that do not meet these conditions may not qualify for a return or refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

Items that have been used or damaged by the customer
Products returned without original packaging
Items returned after the allowed return period

These restrictions help ensure product quality and fairness for all customers.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, you may request a return or replacement.

To help us review the request, customers may be required to provide:

Clear photos of the product
Photos of the packaging
A description of the issue

Once the issue is verified, an appropriate solution will be provided.

Refund Process

After the returned item is received and inspected, the refund process may begin.

Refunds may be issued if:

The returned product meets the return eligibility requirements
The product is confirmed to be defective or incorrect

Approved refunds may take several business days to be processed depending on the payment method used during purchase.

Late or Missing Refunds

If a refund has been approved but has not yet appeared in your account, please allow some additional time for processing as financial institutions may require extra time to complete the transaction.