Refund & Return Policy

At Amriya Store, we want you to shop with confidence. If you are not completely satisfied with your purchase, our 30-day Return Policy ensures a smooth and hassle-free experience.

1. Eligibility for Returns

You may request a return within 30 days from the date of delivery.
To be eligible, the item must be:
- Unused and in its original condition.
- Returned in the original packaging with all accessories, manuals, and tags intact.
- Free from damage, wear, or signs of use.

2. Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return:

Smartwatches that have been used, worn, or customized.
Items missing their original packaging or accessories.
Products damaged due to misuse, accidents, or unauthorized repairs.

3. Refunds

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 7–14 business days (depending on your bank/payment provider).
Shipping and handling charges are non-refundable.

4. Exchanges

If you receive a defective or incorrect product, we will gladly replace it with the correct item at no extra cost.
Exchanges are subject to product availability.

5. Return Shipping

Customers are responsible for the return shipping costs, unless the item is defective or the wrong product was delivered.
We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please report it within 48 hours of delivery.
We will arrange for a replacement or refund after verification.

✨ Our Promise: At Amriya Store, customer satisfaction is our top priority. We stand behind the quality of our products and are committed to making your shopping experience smooth and reliable.